Privacy Policy

1. Introduction

Aerolib Healthcare Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Aerolib QueryGen service ("Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for the Service, including:

• Name and email address
• Organization/employer information
• Payment and billing information (processed securely through Stripe)
• Account credentials

Usage Data

We automatically collect certain information when you use the Service, including:

• Query generation history and usage patterns
• Device and browser information
• IP address and general location data
• Service access times and feature usage

3. HIPAA Compliance

Important: Aerolib QueryGen is designed as a query template generation tool. We do NOT require, collect, or store any Protected Health Information (PHI) as defined under HIPAA. Users should NOT enter any patient identifiable information into the Service. The queries generated are templates that should be used in conjunction with your organization's EMR system where patient information is properly managed and protected.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Protect against fraudulent or unauthorized activity

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and audit logging
• Secure cloud infrastructure (Supabase/Vercel)

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. Query history is retained to provide you with access to your past queries. You may request deletion of your account and associated data at any time by contacting us.

7. Third-Party Services

We use the following third-party services:

• Supabase: Database and authentication services
• Stripe: Payment processing
• Vercel: Hosting and infrastructure

Each of these services has their own privacy policies governing their use of data.

8. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Objection to processing
• Withdrawal of consent

9. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.